I. General Provisions
[GlobalEraMall] (hereinafter referred to as "this mall") is operated by [Company Name] and provides users with online shopping and related services. These terms of use are intended to regulate users' behaviors on this mall and protect the legitimate rights and interests of users and this mall.
Before using the services of this mall, users should carefully read and agree to these terms of use. If a user disagrees with any content of these terms of use, they should immediately stop using the services of this mall.
II. User Registration and Account Management
Users can register through the registration methods provided by this mall and become users of this mall. When registering, users should provide true, accurate and complete personal information and update it in a timely manner.
Users should properly keep their account names and passwords and shall not transfer, rent or lend them to others. The consequences of account theft or password leakage due to improper custody by users shall be borne by the users themselves.
Users have the right to modify their account information at any time, but should comply with the relevant regulations of this mall.
III. Goods and Services
The product and service information provided by this mall is for reference only, and the specific products and services actually provided shall prevail. This mall will do its best to ensure the accuracy of product and service information, but does not guarantee its absolute accuracy.
When users purchase goods or services on this mall, they should carefully read the detailed information of goods and services, including price, specification, quality, after-sales service, etc. If users have any questions about goods or services, they can consult through the customer service channels provided by this mall.
This mall has the right to adjust the prices and promotional activities of goods and services according to market conditions and its own business needs. The adjusted content will be published on this mall. When purchasing goods or services, users should pay attention to the latest information of this mall.
IV. Orders and Payments
When users place an order to purchase goods or services on this mall, they should carefully check the order information to ensure its accuracy. Once an order is submitted, it is deemed that the user agrees to purchase goods or services according to the order content.
Users can choose the payment methods provided by this mall for payment. During the payment process, users should comply with the regulations of relevant payment institutions to ensure payment security. If payment fails or other problems occur due to the user's own reasons, the user shall bear the responsibility.
This mall will arrange delivery as soon as possible after the user pays successfully, except in cases where delivery is delayed due to force majeure and other reasons. Users should understand and accept the possible delay in delivery.
V. Logistics and Distribution
This mall will arrange the distribution of goods according to the delivery method and address selected by the user. Users should ensure that the provided delivery address is accurate and keep the contact information unblocked during the delivery process.
The delivery time of goods will vary depending on the delivery method and region selected by the user. This mall will do its best to ensure that the goods are delivered within a reasonable time, but does not guarantee the specific delivery time.
If users find that the goods are damaged or missing when receiving the goods, they should contact the customer service of this mall in time, and this mall will handle it in accordance with relevant regulations.
VI. After-sales Service
The goods and services provided by this mall enjoy corresponding after-sales services. After users purchase goods or services, if they find quality problems with the goods or are dissatisfied with the service, they can return or exchange the goods or repair them according to the after-sales service policy of this mall.
When applying for after-sales service, users should provide true, accurate product information and problem descriptions, and cooperate with the after-sales processing procedures of this mall. If the problem cannot be solved due to false information provided by the user or failure to cooperate with after-sales processing, the user shall bear the responsibility.
VII. Intellectual Property
All content on this mall, including but not limited to text, pictures, audio, video, trademarks, logos, etc., is protected by intellectual property laws. Without the written authorization of this mall, users shall not use, copy, spread or modify any content on this mall without authorization.
The content posted by users on this mall, such as comments and evaluations, should comply with intellectual property laws and shall not infringe the intellectual property rights of others. If legal disputes occur due to content posted by users infringing on the intellectual property rights of others, the user shall bear the responsibility.
VIII. User Behavior Norms
When using the services of this mall, users should abide by laws, regulations and social ethics and shall not engage in any illegal, irregular or unethical behaviors.
Users shall not post false information, malicious evaluations, advertising information and other content on this mall, and shall not interfere with the normal operation order of this mall.
Users shall not use this mall to carry out any illegal and criminal activities such as fraud and deception. If users are found to have the above behaviors, this mall has the right to take corresponding measures, including but not limited to deleting illegal content, freezing accounts, and reporting to relevant departments.
IX. Disclaimer
This mall will do its best to ensure the stability and security of services, but does not exclude the possibility of service interruption or other problems due to force majeure, system failures, network attacks and other reasons. In case of such situations, this mall will take measures to restore services as soon as possible, but will not bear the losses caused to users.
This mall does not assume any guarantee responsibility for the quality and safety of goods and services purchased by users on this mall. When purchasing goods or services, users should judge their quality and safety by themselves and bear corresponding risks.
This mall does not assume any responsibility for the authenticity, accuracy and legality of the content posted by users on this mall. Users should be responsible for the content they post.
X. Applicable Law and Dispute Resolution
The signing, performance, interpretation and dispute resolution of these terms of use shall be governed by the laws of the People's Republic of China.
If disputes occur between users and this mall during the performance of these terms of use, they should be resolved through friendly consultations first. If consultations fail, either party may file a lawsuit with the people's court with jurisdiction.
XI. Other Terms
This mall has the right to modify these terms of use at any time and publish them on this mall. When using the services of this mall, users should pay attention to the latest content of these terms of use. If users disagree with the modified terms of use, they should immediately stop using the services of this mall.
If any clause of these terms of use is determined to be invalid or unenforceable, it does not affect the validity and enforceability of other clauses.
The titles of these terms of use are only for convenience of reading and have no legal effect.